Channel Marketers–The Ninjas of the Marketing World

Channel Marketing is such a specialized marketing challenge. I’m not a career channel marketer, I’ve only dipped my toe in that world with a couple of companies. I think in the world of all marketing professionals, the channel marketers are the ninjas. They are the stealthy ones convincing companies with all different goals, strategies, locations, and customer types to pay attention to their product and adopt their programs to sell more of their products. Also, as new trends come up like showrooming, big data usage, or mobile shopping, channel marketers are the ones standing at the bottom of that proverbial hill that the poo rolls down. They have to interpret how those trends affect not only their products but understand how it is affecting dozens of types of resellers and retailers and then determine how to respond. Whew!

So now what? We’ve all agreed that the ninjas of the marketing world deserve a fist bump, but in the ever changing world of technology and marketing, are there strategies that can help them? In a word, yes. The channel marketers newest weapon of choice to consider is affiliated exclusive discounts.

marketing ninjas use sheeridNote I didn’t say “affiliate discounts” that’s completely different. I’m talking about offering a discount for your products to pre-defined groups of consumers that your resellers can attract to create new and loyal customers. Instead of looking at your resellers existing customers and speaking to them, look outside of that to where new customers could be coming from. Here are a few examples, then we’ll talk about how you turn this strategy into a channel marketing program:

Businesses

Um duh, that’s covered. But what if you broke down businesses and offered discounts to the target markets you wanted. Create special programs for specific SIC codes, or for women- or minority-owned businesses, or specifically small businesses. Or better yet, offer the verticals to your resellers, let them decide who the program targets.
Continue reading

Three Ways to Battle Showrooming

I love it when a new phenomenon comes around that give marketers something to worry about and to debate. I’m sure you have heard of showrooming. Even if you haven’t heard the term, you’ve probably done it.

Showrooming is when you are standing in Target, considering buying an Ipad andkelly gets a discount you pull out your smart phone and look up the pricing of the same product on Amazon, Best Buy, and Walmart. Chances are, you’ll find it for a little cheaper, which then leaves you to decide if you head to the Target check-out with just the red velvet cookies, the $9 polka-dot push-up bra, and three plastic chairs for your patio, or if you add the Ipad to your not-as-random-as-it-seems collection of purchases. As you can imagine, Target, and other big retailers, are spending a lot of money, energy, and brain power to come up with ways to push your decision in their favor.

The battles around showrooming are in full swing. Amazon has offered permanent price-matching, so has Target. So at least they have neutralized each other. There are also apps that recognize when you are in a store like Best Buy and they can immediately offer you a coupon if you buy today. From a non-tech point of view, exclusive product like Target’s designer appliances, bikes, and bedding also battle that option of looking at competitors and leaving with only a $.99 bag of popcorn.

It makes sense that big retailers would first focus on themselves, their products, and their competitors, those are concrete concepts that are easily spit-balled in conference rooms. But I gotta say, what about me? Isn’t it all about me? I am the customer after all. If you want me to pledge my loyalty and devote all my dollars to you, then I need to be wooed. I need to know that you see me as individual and that you care about my point of view. Here are three things that big retailers should be doing to increase loyalty.

Continue reading

Back to Basics–Why Offer a Discount

Continuing our guest blog series, today’s post comes from Marcela De Vivo who is a freelance writer and accomplished online marketing professional in Los Angeles. She has written on everything from health & wellness, marketing, and technology, and currently works with web designers Planet Telex. Marcela reminds us why “discount” is not a four-letter word. 

Offering discounts on goods or services is a way to quickly draw in potential customers. kelly gets a discountWhen customers hear that they can save money on products or services they are looking for, likely to use, or even have considered using, a discount is likely to bring their attention to you, even if they had not previously heard of your business. Discounts not only bring new business and attention as a marketing tool, they can help improve your bottom line.

General advantages of offering discounts

1.  Attracts Customers. As mentioned, discounts are very attractive to customers and may not only bring new clients, but can also bring back previous customers. Discounting products and services, particularly in-demand ones, is a good way to get attention. Especially in these days of social media, word-of-mouth traffic can increase results on promotions exponentially quickly. Your business is likely to experience increased traffic online or in-store (or both), and a boost in sales.

2. Increases Sales. While the discounted items and services are generally the ones that will garner the greatest sales, the increased traffic to your store or site means that other products and services also enter customers’ awareness and become potential purchases. The increased traffic for one item may lead to purchases of other items while they’re there.

Continue reading

Military Saves Week–We Are Big Fans

What does the word “wealth” mean to you? Google says (and of course, Google knows everything):

Wealth

Noun: An abundance of valuable possessions or money. The state of being rich; material prosperity.

Synonyms:  Opulence-riches-affluence-richness-fortune

That’s how I used to view the word “wealth” as well. “Wealth” to me wasn’t an extra $5, it is opulence and fortune.

sheerid and military savesThen I was introduced to militarysaves.org. They use the word “wealth” differently and I really like it. They use it, very simply, as the opposite of debt. On the front page of Militarysaves.org they have their Saver Pledge that says “I will help myself by saving money, reducing debt, and building wealth over time. I will help my family and my country by encouraging other Americans to build wealth, not debt.”

This week is Military Saves Week, sponsored by Military Saves, celebrating the idea that with simple steps, military families can save for their future and live comfortably. There isn’t anything flashy about Military Saves Week, there aren’t any secrets or get-rich-quick schemes. It’s pretty simple math: spend less =  save more = worry a little less.

Militarysaves.org has all sorts of tips to get started and to stay motivated. My favorite part of their site, of course are the success stories. The theme of the stories is building “wealth” at a variety of levels through simple, small steps. As you read the stories, you can feel the confidence increase and the stress decrease as they gained control of their own financial future.

SheerID wants the military community to be able to build wealth too. We want every

kelly gets a college student discountretailer to offer a robust and exclusive military discount to recognize the sacrifice and service of military members. We get out of bed every day to make the process of offering an exclusive military discount more automatic, more secure, and faster.

Military Saves, thank you for your cause. We are shaking our pom poms, doing cartwheels, and tweeting about your message. We join you every day in trying to get every military personnel one step closer to opulence. Go Team!

Surprising stats on teachers

I heart stats. I think I got that from my dad. He’s a banker and was a business major in college. He loves to share that in his entire college career he only got one “A” and that was in his Statistics class.

I came across some interesting and bittersweet statistics recently about teachers and I’ve thought about them for weeks. I also heart teachers. I’m a teacher, I teach marketing at Lane Community College. My mom is a retired teacher who still teaches at least one class per term, she can’t manage to walk about from it. These stats I found are about K-12 teachers, not college teachers, but I feel like I’m at least a distant cousin of the K-12 teacher’s tribe, thus the obsession.

I know there is a lot of talk about the fact that teachers are heroes, yet are under appreciated and under paid. When that argument is raised, it could be even further supported by the HUGE amount of personal money that teachers spend on their students and classrooms. It is a national tragedy that: first, so many school age children live at such a low level of income, and second, that it becomes a personal burden on teachers to help alleviate the problem.

  • Teachers spend $1.5 Billion annually of their own money on school supplies.
  • 91% of teachers buy basic school supplies for their classroom

These numbers may be larger than you thought, but not totally shocking. Wait, it gets worse:

  • 67% of teachers buy snacks for their students to help with basic nutrition
  • 1 in 3 teachers purchase clothing for students including gloves, hats, shoes, and shoelaces
  • 29% of teachers purchase bathroom products for students like toilet paper and toothbrushes
  • More than half of teachers have paid for the cost of field trips for children who couldn’t afford them

Any doubt that teachers are heroes?

So now what? Data is useless unless it can be actionable.

Continue reading

Welcome Home Marines

SheerID greets MarinesFriday, February 8 was a big deal around the National Guard Armory in Springfield, OR. They had the honor of hosting the homecoming of four Marines and their families. We at SheerID were super excited to get a call the Monday before asking if we would provide and coordinate snacks for the volunteers and family members. Ok, for starters, how cool is that? The National Guard wants to

A military welcome

make sure that there is coffee, drinks, and snacks for the people greeting the Marines, we thought that was just about as great as it gets and we wanted to be a part of it.

The American Legion of the River Road area of Eugene, OR was there, as was the Soldiers’ Angels of Roseburg, OR. The Marines received a police and American Legion escort and a welcome from the local fire stations.

A military welcome home

The more we get involved with the military community, even in tiny ways, the more I learn, and the more I want to encourage others to get involved. The military community needs and deserves the support of the private sector in any way we can help–even if it’s just a cup of coffee.

Want a Student Discount? Ask for one.

As the third in our series of guest blog posts by college students, Danielle Schmitt, a student at Lane Community College, talks about why students should unapologetically ask for a student discount.     

Broke As a Joke

“I’m a broke college student” is a common phrase you hear from a young scholar. We
kelly gets a college student discountspend loads of time doing homework, in our lectures, studying for tests and extra curricular activities. Many of us do not even have time for a part-time job. And those who do, well they must have some great time-management skills. So for most of us, we are and will continue to be broke college students who are always looking for good deals. I would say a majority of college students have no shame in shopping at second hand clothing stores and Goodwill in order to get what we need for cheap. It’s hard to go out and do anything “extra” when you’re on a tight budget. Extras could be anything from seeing a movie at the cheap seats for $1.50, splurging on a manicure, or going with your friends to get froyo every once in a while. For many of us, we think twice about these extras before we do them. Seeing as how our pockets are typically quite empty. What businesses need to do is: Offer student discounts!

Continue reading

When Veterans “Stand Down”

Saturday, November 10, SheerID attended the Lane County Veteran’s Stand Down in Springfield, Oregon. It was estimated to be the single largest gathering of veterans in the State of Oregon.

SheerID was there talk to veterans about what it’s like for them to try to get a military discount. We were there to gather their stories and to hand out gloves.

The event was important and dignified. Over 300 veterans were in attendance to receive a free hot breakfast and hot lunch plus receive basic services like dental care, veterinary care, haircuts, bike repair, and flu shots. There was also a beautiful ceremony that included a veterans men’s choir and a color guard.  There wasn’t a parade. There wasn’t any pomp. It was just veterans getting to relax, be among other veterans, and to be quietly appreciated.

We felt honored to be a part of the event, but the real honor came from the hundreds of veterans we spoke to about their current situation and how corporations can help them.

The answers we received just confirmed for me how important the work is that SheerID is doing. What can corporations do? Tell people about their military discounts. Get the word out, offer it up front, and make it super easy to redeem. Veterans don’t want to have to ask for a discount. They feel bad, they feel like they are being a hassle, or that they are begging and will be looked down on. Over and over they said that if they were offered a discount, they would be more loyal to that company because of the sentiment of being recognized. Sound pretty simple right?

Continue reading

Why and How we Blog–Part Two

This is part two of the “Blog Blog, Why and How we Blog.” Like any great sequel (the movie Blade is the first to come to my mind), you don’t need to read the first part, but it makes the whole experience more enjoyable. Here is the link to part one. 

Reasons why we blog, continued:

3. Give you fodder for other social media efforts

It’s the 20th of the month, and you haven’t sent out your monthly newsletter yet. You panic student discounts on social mediaand eat half a package of the new Candy Corn Oreos, and while they’re delicious, you don’t feel any better and you still have to find content for your email. If you’ve been consistently blogging, you would have nothing to fear, you would have several posts to choose from. The same strategy works for Facebook, Twitter, LinkedIn, and Pay-Per-Click. Why do you blog? To have something to say to that hard-fought audience that has so graciously “Liked” you on Facebook. Having something to say to your customers in an email instead of just trying to sell them something one more time is kind-of priceless. Blogs are magical that way. You say it in a blog and it gives you something to say in your other communication mediums.

4. Get people on your site

How are we doing? You still with me? We’re almost done. If you have a passion, an opinion, a load of information, or even if you’ve just taken note of something, and you take the time to write it down and post it, someone will find it interesting and will read it. If your blog is consistently filled with good content, you’ll start to get people to your site even when they aren’t shopping. While some may say that’s a terrible idea for a retailer, that’s not true. The more qualified traffic you get to your site, the better. This traffic will be qualified because they are interested in the same things you are writing about. Blogging will drive people to your site if it fulfills one of these five basic marketing principles:

Continue reading

The Blog Blog–Why and How we Blog

I’m doing it. I’m blogging about blogging.

There are reams of advice on how to blog, but there seem to be less conversations about WHY we blog. To me, why we blog is so important. It’s important because you’ll often feel like you are speaking to an empty room so you need to remember why. The “why” isn’t even something you should just read about once, it’s something that you should review often.

I’ve come up with four reasons why you should be blogging. Within these reasons, there’s also just a touch of strategy for how to develop your blog post to reach each goal.  This post got sooooooo long that I’m breaking it up into a couple of posts. So we’ll start with the first two reason and post the next two next week. I’d also like to follow-up with why you should work with other bloggers, so it may even turn into a 3-part series. Here are the first of two reasons you should be blogging:

Google and student discounts

Look Good on Google

As a marketing genius, you got the attention of a possible customer, so they Google you. What do they see? The home page of your website and the “about” page of your website? That’s it? Not a great sales pitch for your business. If you are a small business, that’s ok! If you are a wedding cake artist, or a tax accountant, or a Magento-licensed website designer, you don’t want to be a giant corporation. However, no matter what your size or how long you’ve been in business, you don’t want to look new or small on the Internet. You want to instill confidence in your possible customers, make them feel like their needs will be met, to feel like they are in good hands. Once you get someone to your website, you can sell them on how great you are and have testimonials singing your praises, but first you need to get them there. So back to you being a marketing genius. What if when they Googled you they also saw blog posts by you, both on your website and other websites? They click through, skim a couple, and note that you are a thought leader in your field. Now you’ve developed that differentiator from your competition, and you haven’t even talked to them yet!

Continue reading