Current List of SheerID Sub-Processors

Last updated: March 20, 2024

SheerID may share personal data from our customers with sub-processors in the performance of the contracted services, including verifying the eligibility of data subjects for specified offers. SheerID uses the third party companies below (each, a “sub-processor”) to process personal data: (i) on behalf of SheerID customers; and (ii) in accordance with our customers’ instructions and requirements.

As our business and services evolve, we may add, remove, or update information about our sub-processors on this webpage, or retain the services of additional sub-processors, if we determine their processing activity will improve or enhance our ability to deliver our services to you. We will periodically update this page to reflect any such changes. If you have any questions about our sub-processing activities, please contact [email protected].

Sub-Processor Location Purpose/Services
Cloud, Infrastructure, & Platform Component Services
Amazon Web Services (AWS) United States Cloud hosting, storage & infrastructure services for SheerID processing platform
Google Cloud Platform (GCP) United States Cloud hosting, storage & infrastructure services for SheerID data and reporting platform
Sendgrid United States Platform communications, email messaging services
Verification Support Services
Conectys Romania, Portugal, Turkey, Taiwan, Philippines, Colombia Documentation & asset review, call center services
iMerit India Documentation & asset review, call center services
Open Access Marketing Philippines Documentation & asset review, call center services
TTEC Agility (formerly FCR) United States Documentation & asset review, call center services
ZenDesk United States Cloud-based customer support/ticketing application services
Additional Verification, Platform, and Fraud Mitigation Services (based on customer agreement)
IPQualityScore United States Fraud detection & mitigation services
Language.io United States Translation services
Onfido United States, United Kingdom Photo-based identity document validation services
Segment.io United States Data integration services
Telesign United States Platform communications, SMS messaging services
ThreatMetrix United States Fraud detection & mitigation services
Twilio United States Platform communications, SMS messaging services
Authoritative Data Sources
AARP United States Data Verification Services
Agile Education Marketing United States Data Verification Services
Altair United States Data Verification Services
American Association of Motor Vehicle Administrators (AAMVA) United States Data Verification Services
Equifax United States Data Verification Services
International Student Identity Card (ISIC) Denmark Data Verification Services
Lexipol United States Data Verification Services
National Student Clearinghouse (NSC) United States Data Verification Services
National Registry of Emergency Medical Technicians (NREMT) United States Data Verification Services
TransUnion United States Data Verification Services