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Privacy Policy

Information you submit to us

By submitting your information to us, you agree to only submit your information and you consent to the use of your information as described in this privacy policy.

We will use the information you submit to us to verify your eligibility for our partners’ benefits, to send you newsletters or other information you request, to contact you, and to improve or develop our services. Verification of your eligibility may be automated or may be performed by our employees or shared with contractors who assist us in providing our services. We may supplement the information you submit with information that we receive from our partners or with other information we collect. We may also use and share your information in an aggregate and anonymized statistical form.

If you seek to accept a benefit from one of our partners, we will share your information with the partner. Your information may be used by our partners to provide you with products or services or to inform you of additional products or services. When your information is forwarded to our partner or when you land on one of our partner’s website, your information becomes subject to our partner’s privacy policy. Each partner’s privacy policy should be published on its website and you should review their policy as well as this one.

Correction of Information

If the information you submitted is incorrect, resulting in what you believe to be an error in the eligibility verification process, you may resubmit your information. You may also have the opportunity to submit a document that demonstrates your eligibility to receive one of our partner’s benefits. If you still do not qualify, please check that you are eligible for the partner’s benefits.

Information we collect

Through the use of cookies or similar technology services, we may collect certain information about you including IP address, the web browser you are using, computer type, internet services provider, and your location, when you visit our website. We use this information to improve the quality of our services, customize our site content to appeal to your preferences, and to direct our ads to you. We use Google Analytics to collect and process data. Google Analytics may use your information differently. Go to: https://www.google.com/policies/privacy/partners/ to see “How Google uses data when you use our partners’ sites or apps”. In certain instances, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Under such circumstances, we may disclose your information to a third party, if we believe it is necessary to: (a) comply with legal requirements; or (b) protect and defend our rights or property.

Maintenance of Information

You can opt-out of receiving communications from us. If you are subscribed to our emails and wish to opt-out, you may email hello@sheerid.com with the word REMOVE in the message or subject. If you have difficulty in opting-out, you may email hello@sheerid.com and provide your name, email address, and subscription you wish to cancel. If you do not want to see our ads, you may opt-out from receiving them through Google’s Ads Settings.

Opt out

You have the opportunity to opt-out of receiving communications from us. If you are subscribed to our emails and wish to opt-out, send an email to hello@sheerid.com with the word REMOVE in the message or subject. If you have difficulty in opting-out, email hello@sheerid.com and provide your name, email address, and subscription you wish to cancel. If you do not want to see our ads, you may opt-out from receiving them through Google’s Ads Settings.

Security

We have put into place physical, environmental, logical, procedural, and organizational measures designed to safeguard and secure your information; however, no method is guaranteed to be absolutely secure and we cannot be responsible for any actions resulting from a breach of security or for the actions of third parties who receive information from us.

Links

This website contains links to other sites. We are not responsible for the content or privacy policies of other websites and we encourage you to review the privacy policies of those websites.

Dispute resolution

In the event a dispute arises between you and us, all claims will be resolved by binding arbitration at the request of either side. IF EITHER YOU OR WE CHOOSE ARBITRATION, NEITHER YOU NOR WE HAVE THE RIGHT TO LITIGATE THE CLAIM IN COURT OR TO HAVE A JURY TRIAL AND CLAIMS CANNOT BE BROUGHT AS A CLASS ACTION. All rights and obligations under this policy will be interpreted, governed, and enforced under the laws of Oregon, U.S.A. without giving effect to its choice or conflicts of law provisions. If you are a European Economic Area citizen or resident and believe we have violated the General Data Protection Regulation (GDPR), you may also lodge a complaint with a GDPR supervisory authority.

Under certain conditions, more fully described on the Privacy Shield website, individuals may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Children

We understand the importance of protecting children’s privacy, particularly in their online interactions. Our service is not intended for use by children, especially those under age 13. No one under age 13 is authorized to use our eligibility verification service or provide any personally identifiable information. Further, we do not knowingly market our products and services to children under the age of 16.

Severability

If any provision of this policy is determined to be invalid or unenforceable, then that provision will be omitted or reduced in scale from this policy, and all remaining provisions will remain in effect and enforceable according to their terms.

Changes to this privacy policy

We may change this privacy policy from time to time. We will provide notice of a change as required by law. Your use of this website or our services after a change to the policy constitutes acceptance by you of the change. You may reject this policy and changes to it by not using our services or website.

Questions

If you have questions or concerns about this privacy policy or our practices, please contact us at privacy@sheerid.com. We will respond to your query within 30 days. Remember that email is not secure. We recommend that you do not send sensitive information to us via unencrypted email.

Privacy Shield

We comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

In compliance with the EU-US and Swiss-US Privacy Shield Principles, we commit to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at: privacy@sheerid.com.

We have further committed to refer unresolved privacy complaints under the EU-US and Swiss- US Privacy Shield Principles to an independent dispute resolution mechanism, the BB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

We are subject to the investigatory and enforcement powers of the Federal Trade Commission in the case of any failure to comply with the Privacy Shield.

We are required to take certain steps when transferring personal data received from the European Union or Switzerland to third parties (such as including necessary contractual provisions in our third-party contracts). We may be potentially liable in cases of onward transfer of EU or Swiss individuals’ data received pursuant to the Privacy Shield to third parties.

SheerID is located at 2451 Willamette St., Eugene, Oregon, 97405, USA.

SheerID is committed to the Géant Data Protection Code of Conduct, available at: http://www.geant.net/uri/dataprotection-code-of-conduct/v1.

This privacy policy is effective May 25, 2018.